We're so excited you chose to shop with us at Ginn G! We know you may have some questions, so let us clear those up for you!
How much does shipping cost?
Shipping is a flat rate of $2! We ship via USPS, always. All orders over $100 get free shipping.
When will I receive a shipping confirmation?
You'll receive three emails after checking out. The first email will be your order confirmation, the second will let you know that someone on the Ginn G team has ordered your shipping label, and the third and final email will let you know when USPS has scanned your item for shipment. You'll receive your tracking information in emails 2 & 3.
How will I know when my order has shipped?
Once your order has shipped, you'll receive a notification via email.
How can I find my tracking information?
We'll email you that information in your second and third email. However, should you not be able to locate those emails, you can track your order through our website if you made an account upon checkout.
My package was lost. What do I do?
Please go to your nearest USPS office and see if they can locate the package for you. If not, please contact us. Please note that we are not responsible for lost or stolen packages.